3 Tips for Finding a Consumer Credit Counseling Service
Selecting a consumer credit counseling service seems like a fairly straightforward task. However, with the field growing by leaps and bounds, it is in your best interest to take some time and follow a few tips to make sure that the consumer credit counseling service you choose is reputable and offers the best services.
One recent and regrettable trend in the industry has been a steady rise in the numbers of consumer complaints lodged with various reporting agencies and watchdog groups that keep an eye on the consumer credit counseling service industry. Sadly, whenever an industry sees real growth year after year, the temptation of easy money invites disreputable players who, provide poor service and even actively work to cheat customers. It is particularly upsetting when the business caters to people who are already facing grave financial problems.
One of the best tips when looking for a credit counseling agency is to pass over any consumer credit counseling service that has not been in business at least 8-10 years. An extensive track record in the consumer credit counseling service industry typically indicates a business that is run professionally and that provides good services for the fees they charge.
A second tip is to verify the professional accreditation of each consumer credit counseling service you're considering. Look for agencies that have been formally accredited by either (or both) the Council on Accreditation (COA) or the International Standards Organization (ISO). Note: always make sure that the consumer credit counseling service you choose has a current accreditation with these organizations! Some will have been accredited in the past, but may be operating now on a expired certificate.
Finally, due diligence requires verifying with the Better Business Bureau and your State's Attorney General's Office for complaints against the agency. You might be astonished by what you uncover with these simple checks. Many disreputable credit counseling agencies remain in business, even after many complaints have been lodged against them. Take the time to check each one out thoroughly before choosing one and paying them for their services.
One recent and regrettable trend in the industry has been a steady rise in the numbers of consumer complaints lodged with various reporting agencies and watchdog groups that keep an eye on the consumer credit counseling service industry. Sadly, whenever an industry sees real growth year after year, the temptation of easy money invites disreputable players who, provide poor service and even actively work to cheat customers. It is particularly upsetting when the business caters to people who are already facing grave financial problems.
One of the best tips when looking for a credit counseling agency is to pass over any consumer credit counseling service that has not been in business at least 8-10 years. An extensive track record in the consumer credit counseling service industry typically indicates a business that is run professionally and that provides good services for the fees they charge.
A second tip is to verify the professional accreditation of each consumer credit counseling service you're considering. Look for agencies that have been formally accredited by either (or both) the Council on Accreditation (COA) or the International Standards Organization (ISO). Note: always make sure that the consumer credit counseling service you choose has a current accreditation with these organizations! Some will have been accredited in the past, but may be operating now on a expired certificate.
Finally, due diligence requires verifying with the Better Business Bureau and your State's Attorney General's Office for complaints against the agency. You might be astonished by what you uncover with these simple checks. Many disreputable credit counseling agencies remain in business, even after many complaints have been lodged against them. Take the time to check each one out thoroughly before choosing one and paying them for their services.
About the Author:
Steve Collins is an author and journalist. In these trying times, he knows the importance of obtaining effective debt solutions if necessary. Read his article about debt solutions here.
posted by Credit Counseling at
2:17 PM
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